From the Book - First U.S. edition.
Preface: One step ahead of One Step Ahead
The envoys for one step ahead
One step ahead of the game: negotiability
Strategic sophistication I: negotiation happens in our minds
Strategic sophistication II: the game of confidence
One step ahead in the game: directing the drama
One step ahead of your personality
One step ahead of preparation
One step ahead of toughness I: fairness
One step ahead of toughness II: female-male
One step ahead of faces and emotions
One step ahead of numbers.
