The service edge: 101 companies that profit from customer care

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Author
Zemke, Ron
Publisher
New American Library
Publication Date
[1989]
Language
English
Book
 Show Edition
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Subjects

Subjects
Customer services
Customer services -- United States
Dienstensector
Industry
Industry -- United States
Klantenservice
Management
Organization and Administration
Public Relations
Service industries
Service industries -- United States -- Management

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Contributors
Schaaf, Dick
ISBN
9780453006477

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